Consultations / Online Consultation

Eye care advice wherever you are

Receive expert ophthalmology advice online from our European-trained eye doctors.

Online consultation Is not suitable for an urgent problem

Book an online consult How it works →

20 minutes
40 minutes
Scheduled to your time zone

How it works

Clear consultation process from booking to follow-up

Five short steps. Each one is set up so the call itself is spent on your eyes, not on logistics.
The online consultation can be arranged through a straightforward video platform such as Zoom or Google Meet. After your booking is confirmed, you will receive a meeting link and instructions in advance.

Request your consultation

Choose a 20-minute or 40-minute appointment based on the level of discussion you need.

Share your information

Tell us what you want to discuss, your symptoms or diagnosis, and the time zone you are in.

Upload previous records

Previous eye examinations and medical reports are required in advance, particularly for second opinions.

Complete payment

Consultations are confirmed after advance payment has been received.

Join online at the scheduled time

Receive expert advice, a review of your case, and practical recommendations for next steps.

An online consultation can lead to a personalized treatment plan, a recommendation for a specialist in-clinic consultation, further diagnostic testing, or a clear second opinion on the best next steps.

Most online consults end with one of three answers: come in, hold off, or do nothing yet. Each is a useful conclusion. The point of the call is to spare you the wrong trip and to find you the right one.

Dr. JD Ferwerda, MD · Lead Ophthalmologist

What we cover

What you can use the call for

Specific concern

One symptom, one question, one decision — you describe it, we tell you whether it's worth a clinic visit.

Start a case →

Second opinion

Send your imaging and the proposed treatment. We review and tell you whether we'd suggest the same plan.

Start a case →

Pre-op review

Considering surgery and want a second pair of eyes on the plan? Share the imaging, ask the questions, then decide.

Start a case →

Post-op question

Recovering from a procedure elsewhere and unsure whether something is normal? We'll review the timeline and the imaging.

Start a case →

Travel planning

If clinic-time makes sense, we help shape the trip — arrival, the visit window, recovery, and the flight home.

Start a case

Tell us about your case.

A short guided form — a few minutes. Attach any imaging or reports you have and we'll come back to you with a plan and a slot. Everything you share is treated as clinical information.

Step 1 of 12

Let's start with your details.

Full name * WhatsApp number * Email *

Step 2 of 12

Who is the consultation for?

Year of birth *

Step 3 of 12

What is the consultation about?

Subject of consultation * Country of residence *

Desired appointment date *

—

Selected: Choose a day above

Step 4 of 12

Choose a consultation length.

Payment link is sent after we confirm your slot — nothing is charged here.

Step 5 of 12

Have you had an eye consultation before?

Step 6 of 12

Do you currently wear glasses or contact lenses?

Click to upload your latest prescription PDF, PNG, JPG · Optional

Step 7 of 12

Have you been diagnosed with any eye conditions?

Step 8 of 12

Are you currently taking any eye medications?

Step 9 of 12

Describe your current eye issues or symptoms.

What are you noticing, and how long has it been going on? *

Step 10 of 12

Any prior eye surgeries or treatments?

If yes, please share the details. Leave blank if none.

Step 11 of 12

Attach anything that would help our review.

Recent eye exam results OCT, topography, biometry, fundus reports · PDF/JPG/PNG

Photos of your eyes Optional but recommended · daylight, close-up, both eyes

Step 12 of 12

Preferred call platform?

By submitting, you consent to the clinic contacting you at the email and WhatsApp number above and holding the details you provided for the purpose of this consultation.

Case received

Thank you — we've got everything.

A member of the team will review your details and be in touch within one business day to confirm your slot. If anything is urgent in the meantime, reach us on WhatsApp.

Chat on WhatsApp · +84 77 461 3525

Common reasons for booking an online consultation.

Common reasons for booking include blepharitis, dry eye disease, recurring chalazion, recurring corneal erosion, glaucoma, age-related macular degeneration, retina problems, diabetic eye disease, refractive surgery information, general eye surgery advice, and myopia control.

For international patients →

Common questions about online consultation

We can't measure intraocular pressure remotely or do a slit lamp exam. We'll always tell you what's reliable from the call and what would need to be checked in person.

Whatever imaging and reports you have: OCT scans, topography, biometry, fundus photographs, recent prescriptions, and any letters from previous clinicians. Higher-resolution PDFs or original DICOM files are better than phone photos of the screen. Our team reviews and indexes everything before the call so the time on screen is spent on the discussion, not the paperwork.

You can choose between a 20- or 40-minute call, scheduled to your time zone.

English by default. We can also conduct calls in Russian, Dutch, or Spanish. Tell us your preference at booking, and we'll match the right doctor and support.

The travel coordinator picks up where the call ends. They help with timing, scheduling the clinic visits, any procedures, and all follow-up appointments. Hotel suggestions are based on proximity to the clinic.